California Carpet Center
Why California Carpet Center ranks #50 in Sacramento
California Carpet Center ranks #50 in Sacramento with 44/100. It holds 4.5 stars from 36 Google reviews and 4.7 from 84 on Yelp. It holds CSLB license #776363 (C-15 flooring) since 2000. It has no mystery-shop points yet because we have not sent our quote request yet. It loses points for few published details on warranty, crew and showroom.
Pros and cons
Pros
- Licensed since 2000
- Responsive, same-day service
- Knowledgeable owner guidance
- On-time installation
- Fair pricing
Cons
- Missed callbacks and unreturned calls
- Rushed installation and damage
- Lack of follow-up on warranty claims
- Higher price than competitors
- Product defects after installation
Review digest
Overall
22 reviews of the 26 we read give 4 or 5 stars; customers most often praise installation quality.
21 of 26 reviews mention installation quality: 19 positive, 2 negative. “even encouraged us to take several home so we could see them in our own lighting”
20 of 26 reviews mention communication: 16 positive, 4 negative. “Quick to start and finished sooner than expected”
10 of 26 reviews mention timeliness: 9 positive, 1 negative. “she had a team out to install the next business day”
9 of 26 reviews mention price: 8 positive, 1 negative. “On time, no hassle, and beautiful install of wood floors”
Floors named in the reviews: carpet (7), LVP (6), hardwood (3), laminate (1).
Most reviews are about installation (22), estimates (2).
The last 12 months are more positive: 100% of 12 recent reviews give 4 or 5 stars, against 71% before.
On Google 4.5 from 36 reviews
On Google, 5 of 5 reviews we read give 4 or 5 stars; they praise communication and installation quality.
“Pam was hands on for the entire process”
On Yelp 4.7 from 84 reviews
On Yelp, 17 of 21 reviews we read give 4 or 5 stars; they praise installation quality and communication, and criticize communication and installation quality.
“install carpet for 2 bedrooms and a hallway”
5 Google reviews and 21 Yelp reviews, written Mar 2022 to Jul 2026, read in Oct 2026.
What customers say
- Installation quality: Good
- Timeliness: Good
- Cleanup: Good
- Price: Good
- Communication: Good
- Selection: Good
Top complaint: Missed callbacks and unreturned calls
Based on the 26 Google and Yelp reviews we read.
Our quote request
What we asked
We have not sent our quote request to California Carpet Center yet.
What they offer
- Floors
- Carpet, Hardwood, Laminate, LVP, Tile
- Showroom
- 5842 LONETREE BOULEVARD, ROCKLIN, CA 95765
Similar companies nearby
- 8 Good Brothers Flooring Plus Rocklin · $12 per sq ft, laminate, installed 78/100
- 47 DAB flooring Rocklin · Not requested yet 45/100
- 90 Clover Valley Home Service Rocklin · Not requested yet 38/100
Questions about California Carpet Center
Is California Carpet Center licensed?
Yes. California Carpet Center holds CSLB license #776363 (C-15 flooring) since 2000. Workers' compensation insured.
Did California Carpet Center answer our quote request?
We have not sent our quote request to California Carpet Center yet.
What do customers complain about at California Carpet Center?
The complaint that comes up most in the 26 reviews we read: missed callbacks and unreturned calls.
Sources: Google Places, Oct 2026; Yelp, Oct 2026; CSLB public license data, Oct 2026; Our reading of Google and Yelp reviews, Oct 2026; Our quote request by email, Oct 2026. Updated .