Crest Contract Carpet
Why Crest Contract Carpet ranks #46 in Sacramento
Crest Contract Carpet ranks #46 in Sacramento with 45/100. It holds 4.5 stars from 22 Google reviews and 2.3 from 7 on Yelp. It holds CSLB license #726032 (C-15 flooring) since 1996. Its score is held at 45 because 6 of the 12 reviews we read complain about the work, more than one in five once recent reviews count double.
Pros and cons
Pros
- Replied with a real price in 21 hours
- Licensed since 1996
- Professional project manager
- Reasonable cost
- Low-pressure sales help
Cons
- Yelp rating 2.3 vs 4.5 on Google
- Carpet stretching and rising after two years
- Warranty refused on installation
- Poor follow-up after install
- Installation defects requiring rework
Review digest
Overall
6 reviews of the 12 we read give 4 or 5 stars; customers most often praise price and most often criticize installation quality.
10 of 12 reviews mention communication: 5 positive, 5 negative. “Had hardwood flooring removed and hardwood laminate installed”
9 of 12 reviews mention installation quality: 4 positive, 5 negative. “We even asked for it to be fixed and they refused”
5 of 12 reviews mention price: 4 positive, 1 negative. “left a significant gap between the ceramic tile entry way and carpeted room”
3 of 12 reviews mention timeliness: 2 positive, 1 negative. “The carpet came in on time, and was the color of the sample”
Floors named in the reviews: carpet (8), laminate (1).
Most reviews are about installation (10), material purchases (1).
On Google 4.5 from 22 reviews
On Google, 4 of 5 reviews we read give 4 or 5 stars; they praise installation quality and communication, and criticize installation quality and communication.
“The two installers that did the work did an amazing job and were super efficient”
On Yelp 2.3 from 7 reviews
On Yelp, 2 of 7 reviews we read give 4 or 5 stars; they praise price and communication, and criticize installation quality and communication.
“We even asked for it to be fixed and they refused even though they said the carpet has warranty”
5 Google reviews and 7 Yelp reviews, written Oct 2013 to Apr 2023, read in Oct 2026.
What customers say
- Installation quality: Poor
- Timeliness: Mixed
- Cleanup: Good
- Price: Good
- Communication: Mixed
- Selection: Good
Top complaint: Carpet stretching and rising after two years
Based on the 12 Google and Yelp reviews we read.
Our quote request
What we asked
We emailed Crest Contract Carpet in October 2026 and asked for a price for about 1,000 sq ft of engineered hardwood, with the old floor taken out.
Real quote
$11.65 per sq ft
engineered hardwood, installed
Email reply
It is one of 25 of the 106 companies we emailed that sent a real price.
What they offer
- Floors
- Carpet, Hardwood, Laminate, LVP, Tile
- Showroom
- 470 N 16th St., Sacramento, CA 95811
- Own install crew
- Yes
- Free estimate
- Yes
Similar companies nearby
- 11 California Unique Designs Inc Sacramento · $1.79-2.69 per sq ft, laminate, material only 72/100
- 14 N G Floors Sacramento · No reply yet 55/100
- 18 Radix Flooring Sacramento · No reply yet 52/100
Questions about Crest Contract Carpet
Is Crest Contract Carpet licensed?
Yes. Crest Contract Carpet holds CSLB license #726032 (C-15 flooring) since 1996. Workers' compensation insured.
Did Crest Contract Carpet answer our quote request?
Crest Contract Carpet replied to our email in 21 hours with a real quote: $11.65 per sq ft, engineered hardwood, installed.
What do customers complain about at Crest Contract Carpet?
The complaint that comes up most in the 12 reviews we read: carpet stretching and rising after two years.
Sources: Google Places, Oct 2026; Yelp, Oct 2026; CSLB public license data, Oct 2026; Our reading of Google and Yelp reviews, Oct 2026; Our quote request by email, Oct 2026. Updated .