The Carpet Sales
Why The Carpet Sales ranks #65 in Sacramento
The Carpet Sales ranks #65 in Sacramento with 42/100. It holds 5.0 stars from 14 Google reviews and 4.3 from 12 on Yelp. It holds CSLB license #1031455 (C-15 flooring) since 2017. It has no mystery-shop points yet because we have not sent our quote request yet. It loses points for few published details on warranty, crew and showroom.
Pros and cons
Pros
- Efficient, professional installation crew
- Fair or competitive pricing
- Friendly, responsive staff (Eric Jr., Ana)
- On-time or early installation
- Quality carpet and padding
Cons
- Unreturned calls and delayed estimate
- Scheduling error with no accommodation
Review digest
Overall
12 reviews of the 14 we read give 4 or 5 stars; customers most often praise communication.
10 of 14 reviews mention communication: 8 positive, 2 negative. “able to complete the job in only a day”
8 of 14 reviews mention installation quality: 8 positive, 0 negative. “We had carpet installed last week and are extremely pleased with the finished product”
7 of 14 reviews mention timeliness: 5 positive, 1 negative. “They completed the project day before planned time.”
6 of 14 reviews mention price: 6 positive, 0 negative. “They gave me the best price on the carpet that I selected”
Floors named in the reviews: carpet (8), LVP (1).
Most reviews are about installation (9), repairs (2), estimates (1).
2 reviews in the last 12 months.
On Google 5.0 from 14 reviews
On Google, 5 of 5 reviews we read give 4 or 5 stars; they praise communication and timeliness.
“A good company if you looking to get your floors done”
On Yelp 4.3 from 12 reviews
On Yelp, 7 of 9 reviews we read give 4 or 5 stars; they praise installation quality and communication, and criticize communication and timeliness.
“The carpet quality was great and the service was even better.”
5 Google reviews and 9 Yelp reviews, written Jul 2012 to May 2026, read in Oct 2026.
What customers say
- Installation quality: Good
- Timeliness: Good
- Cleanup: Good
- Price: Good
- Communication: Good
- Selection: Good
Top complaint: Unreturned calls and delayed estimate
Based on the 17 Google and Yelp reviews we read.
Our quote request
What we asked
We have not sent our quote request to The Carpet Sales yet.
What they offer
- Floors
- Carpet
Similar companies nearby
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Questions about The Carpet Sales
Is The Carpet Sales licensed?
Yes. The Carpet Sales holds CSLB license #1031455 (C-15 flooring) since 2017. Workers' compensation insured.
Did The Carpet Sales answer our quote request?
We have not sent our quote request to The Carpet Sales yet.
What do customers complain about at The Carpet Sales?
The complaint that comes up most in the 17 reviews we read: unreturned calls and delayed estimate.
Sources: Google Places, Oct 2026; Yelp, Oct 2026; CSLB public license data, Oct 2026; Our reading of Google and Yelp reviews, Oct 2026; Our quote request by email, Oct 2026. Updated .