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The Flooring Station

Gold River, CA · Flooring store and installer · Checked

36 #36 in Sacramento

Why The Flooring Station ranks #36 in Sacramento

The Flooring Station ranks #36 in Sacramento with 46/100. It holds 4.9 stars from 194 Google reviews and 4.5 from 98 on Yelp. It holds CSLB license #713529 (C-15 flooring, C-54) since 1995. It loses points for not answering our quote request.

Pros and cons

Pros

  • Licensed since 1995
  • Responsive and professional sales staff
  • Installers courteous and efficient
  • Fast one-day installs
  • Helpful showroom and product guidance

Cons

  • No reply to our quote request
  • Poor installation quality on laminate
  • Unwillingness to fix squeaking floors
  • Disputed responsibility for toilet-related damage
  • Unresponsive handling of carpet repair complaint

Review digest

Overall

94 reviews of the 106 we read give 4 or 5 stars; customers most often praise communication.

78 of 106 reviews mention communication: 65 positive, 11 negative. “He was clear with communication and even answered questions while on vacation”

68 of 106 reviews mention installation quality: 60 positive, 6 negative. “Gene was immediately back at 8 AM the next morning and had it corrected under five minutes”

60 of 106 reviews mention selection: 56 positive, 2 negative. “The couple that came to install the flooring could not have been nicer or more knowledgeable”

45 of 106 reviews mention timeliness: 35 positive, 6 negative. “finished the work in 1 day from 8am to 7:30pm, which included removal of old carpet”

Floors named in the reviews: carpet (37), LVP (16), hardwood (11), laminate (7), tile (4).

Most reviews are about installation (89), estimates (8), material purchases (3).

The last 12 months look the same as before: 90% of 10 recent reviews give 4 or 5 stars.

On Google 4.9 from 194 reviews

On Google, 5 of 5 reviews we read give 4 or 5 stars; they praise communication and selection.

On Yelp 4.5 from 98 reviews

On Yelp, 89 of 101 reviews we read give 4 or 5 stars; they praise communication and installation quality, and criticize communication and installation quality.

“they have done ourtstanding work, were courteous, respecful, and very hard workers”

5 Google reviews and 101 Yelp reviews, written Jun 2014 to Oct 2026, read in Oct 2026.

What customers say

  • Installation quality: Good
  • Timeliness: Good
  • Cleanup: Good
  • Price: Good
  • Communication: Good
  • Selection: Good

Top complaint: Poor installation quality on laminate

Based on the 26 Google and Yelp reviews we read.

Our quote request

What we asked

We emailed The Flooring Station in October 2026 and asked for a price for about 800 sq ft of laminate plus 13 stairs.

Real quote

No reply yet

Email reply

No reply

What they offer

Floors
Carpet, Hardwood, Laminate, LVP, Tile
Brands
Carpet One
Showroom
11367 Pyrites Way, Suite A Gold River, CA
Free estimate
Yes
Financing
Yes

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Questions about The Flooring Station

Is The Flooring Station licensed?

Yes. The Flooring Station holds CSLB license #713529 (C-15 flooring, C-54) since 1995. Workers' compensation insured.

Did The Flooring Station answer our quote request?

The Flooring Station has not answered our quote request yet.

What do customers complain about at The Flooring Station?

The complaint that comes up most in the 26 reviews we read: poor installation quality on laminate.

Sources: Google Places, Oct 2026; Yelp, Oct 2026; CSLB public license data, Oct 2026; Our reading of Google and Yelp reviews, Oct 2026; Our quote request by email, Oct 2026. Updated .